Testimonials Template

H.S & H.C

My mum decided she would like new carpets in the flat she has recently moved to, so we contacted you. You remembered the type of carpet mum had chosen at her previous house and you brought pattern books to reflect the quality and style you thought she would like.  You told us exactly when you were coming to lay the carpets, and came the day before to adjust doors so that they would open over the new depth of pile. You fitted the carpets with the minimum of disruption and fuss, moving the furniture where necessary and putting everything back just where it had come from.  You certainly excel in customer service and we would gladly recommend you to anyone needing your sort of expertise.

H.S & H.C

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Customer Reviews

Direct carpets installed carpets and LVT flooring throughout our house.The customer service was excellent and, whilst measuring up, kyle provided invaluable advice to help us choose the right carpets and flooring for our home.The price was very competitive, the service was excellent and the fitters for both the carpet and the flooring were friendly and clean.Kyle has also recently made us x2 custom door mats that match in perfectly.Highly recommended.
Martin K.
19:57 06 Mar 22
Direct carpets installed carpets and LVT flooring throughout our house.

The customer service was excellent and, whilst measuring up, kyle provided invaluable advice to help us choose the right carpets and flooring for our home.

The price was very competitive, the service was excellent and the fitters for both the carpet and the flooring were friendly and clean.

Kyle has also recently made us x2 custom door mats that match in perfectly.

Highly recommended.
Martin J.
19:54 06 Mar 22
Hall, staircase and landing carpet replaced after continuing to use Direct Carpets, Brighouse whenever needed. As always great quality and service delivered with courtesy and efficiency. A local firm which is a pleasure to deal with.
Derek H.
10:43 23 Feb 22
We’ve just replaced the landings and stair carpets and used Direct Carpets for the 1st time Very friendly and helpful initially in the shop. Courteous estimate appointment with the extra bonus of suggesting replacement screws for the carpet brass plates so even the older ones look newer.Fitters were courteous, tidy and hard working. We are very satisfied with all aspects of the job We will be recommending and using Kyle and Dan again. Thanks guys great work 👍🏼
Claudia W.
19:26 30 Nov 21
Direct carpets helped us from the start ensuring we chose the right carpet for our lounge and television room.- also advising on the best quality underlay - the fitters were excellent - this is the first time we have used Direct Carpets - it won’t be the last .
Peter B.
16:09 19 Oct 21
Direct Carpet Co have just finished fitting carpets and vinyl flooring throughout my house. Absolutely delighted with the products and excellent fitting. Great customer service. No hesitation in recommending Kyle, Dan and their team.
Ian H.
19:06 29 Sep 21
I was delighted with the beautiful linen trim they attached onto 2 sisal carpet off cuts - which made 2 gorgeous rugs, bringing pleasure and avoiding landfill! I will use again without a doubt - excellent service too.
Joanna C
16:04 09 Sep 21
Wow! I love my new risers from Direct Carpet Co. From start to finish, it was a smooth transaction. Kyle went above and beyond to make sure that I knew all of my options and help me to get the sisal treads that I wanted.The suggestion of the tiger eye sisal was inspired. And when I asked for the whipping to be done in a particular colour, the answer was 'of course'!Did I mention the super fast delivery?Thanks for everything, Kyle. I'm chuffed to bits with them.
Karen E.
14:33 29 Jul 21
Just had our sitting room carpet replaced. Excellent choice of products, fair price and excellent service. The carpet fitters wet brilliant, moved furniture and removed the old carpet. Highly recommend this company.
Anne J.
12:52 22 Jul 21
Excellent service from start to finish. Wonderful selection of carpets and flooring and carpets fitters are superb. Kyle and Dan and lovely to deal with and offer an excellent all round service. Would highly recommend this company.
Susan N.
16:48 10 Jul 21
They visit your home with all the pattern samples measure up in order to give you a price without any obligation or cost
Once you accept their very competitive price they agree a fitting date to suit you
The fitters arrive at the exact time and are efficient and thorough
The after sales service is excellent and the offer of an off it being made into a mat is a nice bonus
John R.
16:40 23 Jun 21
Excellent service and quality.If you are looking for a business to supply quality carpets at a very competitive price then look no further. We have just bought 2 for our home and were really impressed from start to finish. Kyle was very helpful in the Showroom and gave us some good advice as to which were the best options for our stairs. He came out and measured very quickly and then it was only a matter of days before the installation took place. Wayne did an absolutely fantastic job fitting the carpets. We were really pleased with the whole process and have already had Kyle measure up for another area we will be doing next.THANK YOU
John B.
06:14 19 Jun 21
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