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Customer Reviews

Recently had my second carpet supplied and fitted by Direct Carpet Co. I would highly recommend this place. Excellent service from start to finish. Had a runner made with some left over carpet which is absolutely perfect. One of the things I love is their high standard of customer service besides the quality of product and workmanship. A rare find thesedays.
Annie B.
1687592481
Had some carpets made for our motorhome from templates we provided. Perfect fit and whipped. Look better than brand new ones out of the factory!Today had sitting room carpet fitted. Great, very pleased with it and the fitter, Wayne Smith, has done a great job too. Left information pack about after care, including stating if any spare carpet left over, the first one can be made in to a mat free of charge! Certainly recommend this company, who knows, may be slightly more expensive than the big multinationals, but would you get such a quick delivery and fitting service....doubt it! Thanks Kyle and team.
KT G.
1682616513
Absolutely fantastic service here. Kyle has loads of patience and really helpful when I was making a carpet choice. Fitters were quick and efficient. Also needed 2 doors trimming after fitting which Kyle did perfectly. I couldn't be happier and will definitely use again.
Ellen B.
1678465010
Very good service and price. Carpeted our son's bedroom and we couldn't be happier. Really nice carpet and very professional every time they came out including the room measuring and door shortening. Will definitely use them again for our next carpet.
Sam B.
1662811316
I ordered a stair runner and landing carpet from Direct Carpet Co and it's beautiful! Excellent service and workmanship throughout. Honestly can't fault them, they kept me updated and we're very helpful and accommodating and they made sure the end result was good quality. Would definitely recommend these guys if you're looking for a good quality stair runner.
Rachael B.
1656429329
Hall, staircase and upper landing carpeted for second time in twenty years at this address. Used Direct Carpet Co, Brighouse for the fourty years we have lived in our five HD6 homes'. Once again excellent before and after service this time by the fairly new proprietors Kyle and Dan. Highly recommended.
Adrian H.
1653481158
Hall, staircase and landing carpet replaced after continuing to use Direct Carpets, Brighouse whenever needed. As always great quality and service delivered with courtesy and efficiency. A local firm which is a pleasure to deal with.
Derek H.
1645613028
We’ve just replaced the landings and stair carpets and used Direct Carpets for the 1st time Very friendly and helpful initially in the shop. Courteous estimate appointment with the extra bonus of suggesting replacement screws for the carpet brass plates so even the older ones look newer.Fitters were courteous, tidy and hard working. We are very satisfied with all aspects of the job We will be recommending and using Kyle and Dan again. Thanks guys great work 👍🏼
Claudia W.
1638300401
Direct carpets helped us from the start ensuring we chose the right carpet for our lounge and television room.- also advising on the best quality underlay - the fitters were excellent - this is the first time we have used Direct Carpets - it won’t be the last .
Peter B.
1634659766
Direct Carpet Co have just finished fitting carpets and vinyl flooring throughout my house. Absolutely delighted with the products and excellent fitting. Great customer service. No hesitation in recommending Kyle, Dan and their team.
Ian H.
1632942370
I was delighted with the beautiful linen trim they attached onto 2 sisal carpet off cuts - which made 2 gorgeous rugs, bringing pleasure and avoiding landfill! I will use again without a doubt - excellent service too.
Joanna C
1631203497
Wow! I love my new risers from Direct Carpet Co. From start to finish, it was a smooth transaction. Kyle went above and beyond to make sure that I knew all of my options and help me to get the sisal treads that I wanted.The suggestion of the tiger eye sisal was inspired. And when I asked for the whipping to be done in a particular colour, the answer was 'of course'!Did I mention the super fast delivery?Thanks for everything, Kyle. I'm chuffed to bits with them.
Karen E.
1627569212
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