How to buy carpet:

Well first thing's first, we need to measure your room(s). You can book a FREE measure by simply ringing us. It would be nice of you to pop in if you can, see what we can offer you and get an idea of colours, pattens 

We will ask you if you want samples to see in your own environment and in your own natural light.

We highly recommend you borrow some samples to make sure you don't get any regrets in the future.

Buy new underlay, It has being proven to increase the carpets life by 40%.

We fit everything we sell and our final prices include that, it would be silly not to. Don't be fooled by offers of 'free fitting'. Fitting is a skill and you will certainly be paying for it somewhere!

Did you buy a top quality rug from us and are now panicking because you don't want to ruin it from every day ware?

Leave it in the sun once or twice a year (if you can find some) with the sun facing the back of the rug to destroy enzymes.

Lightly vacuum the back and front of the rug once a week, please do not vacuum the fringes if it has them.

Beat the rug once a year over a washing line to remove dust and dirt.

Turn regularly to ensure the wear of the rug is even.

Comb or brush out fringes using a broad tooth brush.

Use protectors on chair legs or tables to protect the rug.

If a spillage occurs on your carpet, it is important to remove it is quickly as possible, so as to avoid permanent staining or damage to the carpet pile.

 Listed below are some of the most common stains and spillages that occur within the home. To assist in the removal of the spillage first identify the spillage from the table below, then refer to the relevant procedure for treatment.

 If in doubt. Ring a professional carpet cleaner. (Not the spray foam carpet cleaners in a bottle. They don't have phones.)

We recommend that prior to cleaning any spillage, treatment and cleaning solutions should tried in a small inconspicuous area of carpet.

TREATMENT PROCEDURES

A
Apply dry cleaning fluid, use dry towel/cloth. Blot, do not rub. Repeat with dry cleaning fluid application. Blot, do not rub. Dry with weighted pad of towels.

B
Scrape or blot up excess spill. Apply detergent solution (see 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply water with damp towel. Blot - Dry with weighted pad of towels.

C
Scrape or blot up excess spill. Apply detergent (See 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply ammonia (See 'Cleaning Solutions'), use damp towel. Blot, do not rub. Apply water with damp towel. Blot - Dry with weighted pad of towels. Apply white vinegar (undiluted), only after stain is removed.    

D
Scrape or blot up excess spill. Freeze with ice cubes. Shatter with blunt object such as the back of a spoon. Vacuum chips away before they melt.

E
Apply nail polish remover (non-oily acetone type) - use cotton towel to apply the spill. Do not wet through to carpet backing. Pick up softened material - use clean white paper towel and push towards the center of the spot to avoid spreading the material. Repeat above - soften and carefully remove a layer of the material each time. Haste may spread the stain and/or damage the carpet.

F
Apply detergent solution (See 'Cleaning Solutions'), use damp towel, leave 3-5 minutes. Blot, do not rub. If stain is removed, finish with a water rinse, blot, followed with a pad of weighted paper towels. If stain not removed continue as follows.

Apply hydrogen peroxide solution (See 'Cleaning Solutions'), let stand 2 to 3 hours under a weighted sheet of plastic wrap.

Repeat application of hydrogen peroxide and dry under weighted plastic wrap until removal is complete. Apply water with damp towel. Blot - Dry with weighted pad of paper towels. Apply white vinegar (undiluted), only after stain is removed.

G
Scrape off excess material. Cover with white cotton towel or brown paper. Apply warm iron until material is absorbed. Be sure towel is large enough to cover the stained area. Take care never to let the iron touch the carpet as the fiber may melt. Change towel or rotate to clean area and repeat until all area is absorbed.

H
Vacuum away as much as possible. Loosen remaining material by tapping with a scrubbing brush or toothbrush. Tap with brush, do not scrub. Vacuum again.

I
Scrape of excess material. Lightly rub area with a fresh slice of white bread.

CLEANING SOLUTIONS

Detergents: Mix 1 / 4 teaspoon clear, hand/dish washing detergent with 1 cup of warm water.

Hydrogen Peroxide: Mix 1 / 2 cup with 1 teaspoon ammonia.

Ammonia: undiluted, unscented, clear, household ammonia.

Dry Cleaning Fluid: Liquid, non-oily, non caustic

IMPORTANT - Some spillages despite early attention i.e. bleach, plant foods, hot tea, hot coffee and fruit cordials may result in the permanent staining of the carpet, sorry.